Uzbicare Refund and Return Policy
At Uzbicare, we take pride in offering high-quality skincare products that our customers love. However, we understand that there may be occasions when you need to return a product. Please review our return and refund policy below.
Return Eligibility
- Return Period: Products can be returned within 7 days from the date of purchase.
- Condition: The product must be unopened, unused, and in its original packaging to qualify for a return.
Refund Details
- Refund Amount: Upon receiving and inspecting the returned product, Uzbicare will issue a refund equivalent to 50% of the product’s purchase price.
- Delivery Charges: Please note that delivery charges incurred during the original purchase will not be refunded.
- Return Shipping: Customers are responsible for covering the return shipping costs. Uzbicare will not reimburse any delivery expenses associated with returning the product.
How to Return
- Initiate a Return: Contact our customer support team within the 7-day return window to initiate the return process.
- Return Shipping: Pack the product securely in its original packaging and ship it back to us using a reliable courier service at your own expense.
- Refund Processing: Once we receive and inspect the returned product, we will process your refund for 50% of the product’s value. Refunds will be credited to your original method of payment within 5-10 business days.
Important Notes
- Uzbicare reserves the right to reject any returns that do not meet the conditions outlined in this policy.
- We recommend using a trackable shipping service for returns, as we cannot be responsible for lost or undelivered return packages.
Thank you for choosing Uzbicare. We appreciate your understanding and cooperation with our return policy. If you have any questions or need further assistance, please don’t hesitate to contact our customer support team.